Returns & Exchanges
At Electro & Company, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original box with all tags attached, including the printed return authorization slip inside the parcel.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.
